Terms and Conditions

Reservations. After receiving your request for a reservation we will confirm villa availability and provide you with details on how to proceed with payment of the deposit. You should confirm the acceptance of our offer by e-mail or fax.
Payment. A non-refundable deposit of  30% of the total cost is required to confirm your reservation. Your booking will be confirmed as soon as payment is received. The remainder is payable six (6) weeks before your planned arrival date. Please note that you will not receive any statements or reminders. If the balance is not received on the due date, then Cyprus Vacation Villas reserve the right to cancel your booking and make the dates available to others. In which case your deposit will not be refunded. A refundable damage deposit of £100 will be charged with each booking. This sum will be refunded after inspection of the villa and its inventory on the date of departure.
Rental Period. The rental period is based on the number of nights spent in the property. Access to the property shall be from 3pm. on the first day of the rental period until 11am. on the last day of the rental period. However , please note, when making enquiries or a reservation you must take into account that your flight may arrive in the early hours of the morning or late the previous evening. In which case, if you require immediate access to the property (i.e. before 3pm.), you should add a night to your rental period. Equally, your departing flight may leave late in the day or early the next morning. In which case, if you need use of the property until then (i.e. after 11am.), you should add another night to your rental period. Extra nights are calculated by dividing the weekly price by 7.
Prices. We reserve the right to increase or decrease the prices of holidays in this brochure/website at any time, however, the price of the villa rental is guaranteed and will not be subject to any price increase once confirmed.
Cancellation by Client. We strongly recommend that you have travel insurance that covers cancellations. If you need to cancel your reservation after you have paid the full amount (6 weeks before arrival) we will make the dates available again. If we manage to re-sell the villa we will refund 50% of the cost to you, so an early cancellation notice will give us the time to make the villa available again. No returns will be issued if a cancellation is received 15 days prior to arrival. All cancellations must be submitted to Cyprus Vacation Villas in writing, either by e-mail or post and will be considered effective from the date of receipt by us.
Cancellation by Cyprus Vacation Villas. We reserve the right to cancel any reservation if faced with Force Majeure, (i.e. unusual and unforeseeable circumstances beyond our control) the consequences of which we could not avoid. These include but are not limited to war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, fire, flood, adverse weather conditions or the threat of any of these. If we make such a cancellation, we will do our best to offer the Client comparable alternative arrangements or a refund of all monies paid in respect of the Client's reservation. It sometimes, if rarely, occurs that other situations arise, equally beyond our control. These include but are not limited to failure of equipment, loss of water supply, electricity or access etc. If the problem cannot be fixed within a reasonable time period, then we will offer alternative, comparable or better, arrangements. This applies only in the case of problems with an individual property. It does not apply, for instance, to an area wide loss of electrical power or water supply.
Complaints. If you have a complaint during your stay you must inform our managing agent and we will do our best to resolve the problem on the spot.
Damage. Any damages caused whilst residing in the villas must be replaced or paid for.
Travel Documents. You are responsible for ensuring that you are in possession of all necessary travel documents and that they are valid.
Satellite Television. Satellite television is provided in all the villas for your added enjoyment. Occasionally due to bad reception not all channels will be received. Unfortunately this is beyond our control and we will not be held responsible nor liable to pay compensation if this facility is not available.